RETURN POLICY

RETURNS

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

* Gift cards

* Downloadable software products

* Some health and personal care items

To complete your return, we require a receipt or proof of purchase.Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

* Book with obvious signs of use

* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after deliveryRefunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@buywavwatch.com. 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@buywavwatch.com and send your item to: 9387 W. 75th St., Overland Park, KS, 66204, United States.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.Shipping

To return your product, you should mail your product to: 9387 W. 75th St., Overland Park, KS, 66204, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Disclaimer

WAVwatch offers low risk, acoustical frequency products that promote self-care, help to maintain or encourage good health or reduce the impact or risk of some chronic diseases and conditions where self-care has been shown to play an important role in improving quality of life and living well. The WAVwatch is not intended to diagnose, treat, cure, or prevent any disease or medical condition.  WAVwatch is not a licensed medical product and all acoustical frequencies used are considered experimental.  The WAVwatch is not FDA approved or considered a medical device. Testimonies are strictly volunteer and no one has been reimbursed for their testimony.

The WAVwatch website refers to the commonly used names of disease only in relation to their sound frequencies, and is not a medical diagnosis.  

FAQ

How do I know what frequencies to play?

You select the frequencies based on your symptoms or what health problems you have been diagnosed with. The WAVwatch adds another layer of non-invasive, drug-free ideas for self-care. Use common sense.

What if I play the wrong frequencies?

Relax, we are bombarded with all kinds of acoustical frequencies all day long. Does it harm your body if you listen to a song that you don’t like or doesn’t resonate with you? You might not sing along with it; no harm done.  If you like the song it can change your mood and your day; just like a frequency set that your body reacts too. We may remember experiments with sonic frequencies…that is not the same idea. The speaker is very small; subtle frequencies may be more helpful that loud frequencies. Maybe it’s a small change or maybe it’s life changing. 

Is the WAVwatch connected to the internet?

The WAVwatch is not connected to the internet where highly coherent, synthetic EM fields interfere with the body’s signaling processes. They literally alter the DNA in harmful ways according to many studies.  Your body is absorbing acoustical frequencies through the skin when wearing the WAVwatch. These frequencies do not have to be heard through your ear.

How does the WAVwatch work?

The WAVwatch is using specific acoustical frequencies that have been measured starting in the 1920’s. Newer technology has allowed us to add these frequencies to a wrist band. Studies from Denmark are shedding light on the theory that the bodies nerve impulses may not be electrical. The Neils Bohr School of Physics is proving that nerves impulses could be sound impulses. The world’s first sound frequency watch is definitely the WAV of the Future.

Will this new technology work for me?

In the book The 7 Secrets of Sound Healing, the author, Jonathan Goldman, stated that “ he expected sound could easily change about 70% of the problems it was being used for.” So far, WAVwatch testimonies seem to be meeting or exceeding that percentage. Please email us at info@wavwatch.com with any testimonies so that we can add to our learning curve and data base.

Why are there different amounts of frequencies listed?

Great news! As the product developed we were able to expand the internal memory to 128 GB and add more frequencies to the WAVwatch.

My watch is asking for a password and I didn’t set one.

Some how you have touched a few extra buttons. You may have to type in 0000 to get off that screen. Then go to Settings, and touch Password Switch, then make sure the OFF button is highlighted. If the ON button is selected, it will always ask for a password.

Can I replace the wrist band?

Yes, select a 22 mm Fitbit Versa style. Easy to do. release the metal pin and pull away from watch. To add a wristband, just put the pin into the corresponding holes/slots on the back and then release the pin. You may hear a little click. Pull on wrist band to make sure it seated correctly in the slots.

What If I don’t feel a change?

Thirty minutes was the time used for most of the testimonies.  If something will change you may have a reaction in that time period or overnight.  If you have no change, rethink other ideas that could be connected with the problem and plays those codes also. There is no guarantee. These 4 – 20,000 Hz frequencies are considered experimental.

If you select the Colds & Flu set, you are getting many frequencies in the 30 minutes time. But you could also play a bacteria set and a virus set to round out your protection. You might only play one or two times.

Some sets will need to be run 1-2 times a week.  The Toenail Fungus set can be played for several months until the toenails grow out.  Lyme Disease sets could be run weekly for long term protection. 

Several people that used frequency sets for joint pain noted that it stayed gone for about 3 weeks, then gradually settled back in. You will make the decision when to play the same frequencies again.

Does this cause any reactions?

Every person is different. A few people have had diarrhea or nausea. They had played the same frequency set for many hours. Use common sense and rotate frequencies settings. One person had tried several different modalities for tinnitus in one day and seemed to have worse tinnitus problems afterwards. But approximately 99% of people have had no reactions.

Where did these frequencies come from?

Sound has always been used for healing. Australia had didgeridoos, Native Americans and many other cultures had drumming, chanting is a worldwide phenomenon. Tibetian singing bowls, giant gongs and tuning forks are experiencing a revival.

What is the best time and ways to use the WAVwatch?

Please use the watch when you can be relaxed without a lot of movement; watching TV, napping, driving long distances or reading a book. The watch is not waterproof. Avoid when playing sports! Adjust the band so that it fits snugly on your wrist and the speaker on the back is close to your skin. Your body can then absorb frequencies better. The sound can be adjusted. It does not have to blare, but you should be aware that it is playing or has shut itself off. Drink plenty of water when using, but don’t get it in water. Again, it is not waterproof, so a warranty is advised.